PORTLAND CIVIC PLAYERS INTRODUCES NEW RESERVATION SYSTEM
Theater patrons will now have a new way to purchase tickets for Portland Civic Players (PCP) productions.
PCP is partnering with Ticketleap to deliver a new online ticketing experience that’s similar to those used by much larger performing arts venues. A link on the group’s website, PortlandCivicPlayers.com, will allow patrons to select their own seats and pay for their tickets all in one place when reserving via desktop or laptop computer (individual seat selection is not available when reserving online via smartphone or tablet, the “best available” seats will be automatically assigned). Tickets are then delivered automatically by email. Patrons can print a paper copy of their tickets to bring with them to the performance or present their electronic tickets to the usher on their smartphone.
There is a small convenience fee for each ticket purchased online. It’s about $1.50 per ticket, depending on individual ticket prices, but there’s still no fee if you buy your tickets by calling or visiting the box office.
The new system is also designed to help PCP minimize lost revenue due to unpaid reservations.
We’re a non-profit organization that keeps the theater open through ticket sales, memberships, and donations. The old call-in system allowed patrons to reserve seats without payment. If they canceled at the last-minute or didn’t show up, the theater had little or no time to re-sell those tickets.
The new system integrates all online and box office sales, which requires all ticket reservations to be paid in advance. However, refunds can still be made up to 7 days before a performance.
We’re really excited about the new technology and hope it makes things more convenient for our patrons. We’re also working on a new website design that should be ready by summer, but we wanted to make sure the new ticketing system would be available for our spring production of Ken Ludwig’s Baskerville: A Sherlock Holmes Mystery, that will go on pre-sale for our members Monday, February 11. Public sale dates of tickets will be February 22. We encourage people to watch our Facebook page to keep up on everything going on.
Portland Civic Players is a non-profit, volunteer organization dedicated to entertaining and inspiring the local community with first-class family theater productions, Summer Theater youth programs, and partnerships with local community groups.
NOTE: Each member will receive a 20% discount on 2 tickets for two major productions per year (spring/fall). Members will also receive a two-week presale window to assure preferred seating choices. Ticket discounts will not apply to Youth Summer Theater Productions. (Members holding Active Membership status are required to participate in Theater productions.)
Here are some of the events on our schedule this year:
March 8, 9, 10, 15, 16 – Ken Ludwig’s Baskerville Sherlock Holmes Mystery Directed by Roger Miller, $5 of each ticket sold will be donated to Relay for Life & Portland Community Fund.
April 12 – Elvis Impersonator, A Friends of The Red Mill event at the Portland Playhouse
May 10 & 11 – Murder Mystery Dinner Theatre, partnering with Friends of the Red Mill
July – Youth Summer Theater
November – Fall show TBA